Repair warranty
If an eligible chip repair does not stop the break, the repair cost may be credited toward a windshield installed by Auto Glass General under the written terms. A visible mark from the original impact may remain.
Auto glass / policy and warranty details
Auto glass insurance and warranty information. Insurance may provide qualifying service at no cost to you.
Auto Glass General accepts all insurance. No-cost service is policy-dependent: coverage, deductibles, limits, and carrier authorization must be confirmed, while warranty coverage is governed by the written terms for qualifying auto glass work.
Have this ready
Start with the vehicle and policy context.
- Insurance carrier
- Policyholder details
- Vehicle year, make, and model
- Damage and service location
Using insurance
Your policy may provide qualifying auto glass service at no cost to you.
Whether a repair or replacement is fully covered, which deductible applies, and what authorization is required depend on your policy and carrier. We confirm those details before service.
01
Start with the vehicle and damage
We need the affected glass, damage details, vehicle information, and service location.
02
Review your policy context
Have your carrier and policyholder information available. You do not need to enter a policy number on this website.
03
Confirm cost and authorization
Do not assume coverage until the carrier, deductible, and any authorization requirements are confirmed.
Auto glass warranty
Qualifying workmanship is backed for as long as you own the vehicle.
Repair credit protection and replacement workmanship coverage apply differently. The written warranty terms for your qualifying service control the coverage.
Replacement workmanship warranty
Qualifying replacement work is guaranteed against air or water leaks, defective materials, and workmanship for as long as you own the vehicle, subject to the written terms.
Important exclusions
The warranty is non-transferable. Rust can limit or prevent warranty coverage, and extensive rust may require bodywork before replacement.
This page is a plain-language summary, not the complete warranty. Ask Auto Glass General for the written terms that apply to your service.
Read insurance and warranty FAQsNot sure whether the glass can be repaired or needs replacement?
Request a free auto glass quote
Tell us about the vehicle, glass, and damage.
You can note that you plan to use insurance without entering private policy information on the website.